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SHOP Groceries Reviews Delivery and Return Policy

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Delivery and Return Policy

Standard Delivery

Address

Order By

Arrive

  • Northern Ireland
  • Any time
  • 2-3 business days
  • Channel Islands
  • Any time
  • 2-3 business days
  • Scottish Highlands
  • Any time
  • 2-3 business days
  • The Hebrides
  • Any time
  • 2-3 business days
  • The Orkneys
  • Any time
  • 2-3 business days
  • The Shetlands
  • Any time
  • 2-3 business days
  • The Scilly Isles
  • Any time
  • 2-3 business days
  • The Isle of Man
  • Any time
  • 2-3 business days
  • UK MainLand
  • Any time
  • 2-3 business days

Customer Service:

Phone: 08452578041

Customer Service Email: uksupport@shop.com

SHOP Groceries Reviews

Store Conditions

* Deals apply to online purchases only and may not apply to all purchases. Coupons and/or promotional codes found outside of SHOP.COM, either from the retailer or from a third party, may not be eligible for Points on SHOP.COM.

SHOP Groceries Reviews Delivery and Return Policy

Write a Review

"Been using this product for few years now - for its health benefits - Organic and Unrefined
Best Price in the market at Shop.com.
Safely delivered as it is glassed btl.
Great for salads or as a drink with honey and hot water to purify the body."

- by KRISTP 

on December 12, 2018


Detailed Shipping Tables

Standard

Destination = The Isle of Man, The Orkneys, The Hebrides, The Shetlands, The Scilly Isles, UK Mainland, Northern Ireland, Scottish Highlands and Channel Islands

Standard Shipping 2 - 3 working days

Shipping Time = Orders should arrive in 2-3 business days.

Order Total
Rate

£0.00 - £59.99

£4.00

£60.00 and up

£0.00

SHOP Groceries General Return Policy

The right to cancel: (DEFINING THE CANCELATION PERIOD)

Under the United Kingdom's Consumer Contracts Regulations, you have the right to cancel your order for any item purchased from SHOP Groceries, for a refund, from the period you place your order until 14 days after your received your goods. The right of cancellation does not apply to:

• the supply of goods which may deteriorate or expire rapidly; (e.g. perishable foods, flowers, etc.)
• the delivery of products which are not suitable for return due to health protection or hygienic reasons if unsealed by you after delivery;
• the supply of goods made to your specifications or clearly personalized;
• the delivery of newspapers, journals or magazines;
• the supply of alcoholic beverages whose actual value is dependent on fluctuations in the market which we cannot control.

Exceptions: In case of perishable products, and in case of any faulty or poor quality, you can hand the goods back to the driver at the time of delivery. In case the customer returns the goods to the driver, customer must notify SHOP.COM at uksupport@shop.com immediately and no Return Merchandise Authorization form is necessary. Failure to notifying SHOP.COM my delay any refund or reshipments.

The return policy: (DEFINING CONDITIONS FOR FULL REFUND)

If you change your mind and wish to return anything bought from us, we will be happy to refund or exchange a product provided that returned item is still sealed and unused and still have all packaging intact.

Return requests must be made within 14 days of shipment, and returned within 7 working days of the issuance of a Return Merchandise Authorization (RMA) form. Please see below instructions regarding this form.

We must receive the returned items within the 28 day period. All returns must be 100% intact, in the original carton or packaging, unopened with the RMA number. All accessories that come with the package must also be included. Unfortunately if merchandise is returned to our warehouse in a non-restockable condition, the merchandise may be returned to you at your expense.

If you believe you received a product different of what you ordered, a product is damaged or something is wrong with it, you must send a picture to uksupport@shop.com with the corresponding order number, within 14 days or sooner after received the goods, in order to speed the process of identifying the problem and process your refund or replacement, if applicable.

If you request a refund more than 14 days after shipment, a refund will be considered but not guaranteed and will be at the sole discretion of SHOP.COM.

We cannot cover shipping costs for return goods.
While we make every effort to ensure the accuracy of each order, occasionally there may be a discrepancy in your order. Please take a minute to inspect your order thoroughly when you receive it. If an error is found please contact us at uksupport@shop.com or 0845 257 8036.

Description

Open your door to delicious with SHOP Groceries.

Find the highest quality products in the grocery category. We have a selection of organic, gluten free and general items, that you know and love, for an incredible selection of day-to-day products most often found in your local grocery store.

Shop from over 10,000 items and get them delivered right to your front door. Spend more than £60 and you can have free standard shipping.

Convert your spending into earning with SHOP Points on your next order..

£4 Standard delivery 2 - 3 working days for orders £59.99 and under.

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