Merchant contact information
||If you order by
||It should arrive in
||3-5 business days
If you are not satisfied with the order you have received from www.choiceful.com you may return it to us within 30 days of delivery (*exclusions apply). We will refund any unused items returned to us, as sold in their original condition, with the sales invoice received with your order.
Exchange and Refunds
If your goods are incorrect, faulty or damaged on delivery we will issue a full refund to you including delivery charges.
If you are not satisfied with the goods for any other reason we will exchange or refund any unused items as sold, in their original saleable packaging, to you including delivery charges. The collection of the goods will be arranged through our nominated delivery carrier and the cost of return will be at your expense.
Refunds will be paid within 30 days of receipt of the returned order.
* Exclusions: excludes products made to specific requirements. This does not affect your statutory rights.
How to return items: Complete our online returns form for the quickest reply or call our customer services team on 0845 337 3381. They will arrange for the collection of the unwanted goods.
Calls are charged at local rate. Lines are open 8.30am - 6.00pm weekdays.
Legal Terms & Conditions
1. Prices and Payment
The prices for goods displayed for sale on this site are as set out on the site, and are inclusive of VAT. Delivery will be charged in addition, and any such additional charges are clearly displayed where they apply. Prices and delivery charges displayed are valid. Delivery charges are dependent on your delivery address.
Choiceful cannot accept your order until you have paid for it in full (including applicable delivery charges). Upon payment, we will confirm acceptance of your order by e-mail, which will be sent to the e-mail address you provide on your order details. Whether or not you receive the e-mail, our acceptance of your order will create a legally binding contract between us. We reserve the right not to supply you at our discretion.