Delivery InformationUnited Kingdom (including Northern Ireland)
Deliveries are made by Royal Mail and Parcel Force, all orders containing medicines are delivered via Royal Mail Special or Recorded Delivery and a signature is required on delivery.
All prescriptions and all orders for Pharmacy Only Medicines received before 10:00am will usually be delivered to you within two working days anywhere in the UK (there may be delays in deliveries to Isle of Man and Scottish Islands).
Orders for Perfumes and Disability aids and Lifestyle equipment will take approximately 7 working days.
Any orders that include other counter products, orders received before 2:00pm, will usually be delivered to you within 5 working days.
You may, if you wish, arrange for your order to be delivered to an address other than your home address.
Please note that deliveries are made to the address you supply to us. If orders are returned to us by the Royal Mail or Parcel force we may make an additional delivery charge for re-dispatch.
Heavy Parcels to United Kingdom Islands (including Channel Islands, Isle Of Man, Isle Of Wight, Shetland Islands, and Northern Ireland)
Our preferred delivery service for heavier parcels (over 2kg) classes the UK Islands as 'International' destinations, for which there is an additional delivery charge based on the weight of the parcel, that will not be automatically added by our website. In this situation, we will get in touch with you before dispatching any heavy parcels, to advise you of the cost and to ask if you are prepared to proceed. Contact us at any time for more details.General Information