Merchant contact information
If you need to return any item please enclose the despatch note that accompanied your order with your goods unworn/unused within 14 days.
When sending your return please obtain a Proof of Postage certificate, in case the parcel fails to reach us. You can choose to have an exchange or a full refund.
Please note ScotlandShop.net will not pay for the cost of return postage unless the goods are faulty or damaged. Send your returns to:
Terms and Conditions - Part 1
Methods of Payment
We accept all major credit cards. If you prefer not to make your payment online please choose the “Payment to follow” option and call us with your payment details on +44 (0)1890 860770 or send your cheque to the address above. Please make cheques payable to ScotlandShop.net and write your name and address on the back of the cheque.
Payment can be made in your GB Pounds Sterling, Euros or US Dollars - you can select your currency at the Checkout stage. Cheques are only accepted in GB Pounds Sterling.
Please note that the purchaser will pay all ancillary costs over and above the price including delivery and local and regional customs duties and tariffs.
Delivery times and despatch dates will be confirmed by email once you have placed your order.
We will deliver your product as quickly as possible. If you are in a hurry you can select the Express Delivery option at the Checkout stage. If you have already placed your order and forgotten to do this please email us and we will amend your order for you. Please note that Express Delivery incurs an additional charge.
Our products are not mass produced therefore although most products are immediately available, items such as the Mini Kilt are handmade to order and can take up to 6 weeks at peak times such as Christmas. As soon as we receive your order we will confirm delivery details and at this time we can fully refund your order if you are unhappy with the delivery timescale.
We protect our customers against unsolicited mail and will not make your name available to any other companies without your permission.
Every care has been taken to describe items as accurately as possible, however slight variations may occur due to the individual nature of some goods.
Prices are subject to changes in VAT. This should not affect your statutory rights.
Terms and Conditions - Part 2
Returns and Exchange Guarantee
If you need to return any item please enclose the despatch note that accompanied your order with your goods unworn/unused within 14 days. When sending your return please obtain a Proof of Postage certificate, in case the parcel fails to reach us. You can choose to have an exchange or a full refund. Please note ScotlandShop.net will not pay for the cost of return postage unless the goods are faulty or damaged. Send your returns to: Customer Services, ScotlandShop.net, The Office, Greenknowe, Duns, Scottish Borders, TD11 3JA
Warranties & Liabilities
All warranties, representations and undertakings whatsoever, express or implied, specifically including but not limited to warranties of satisfactory quality and warranties of fitness for a particular purpose by ScotlandShop.net are excluded from the contract.
Liability of ScotlandShop.net for direct or indirect, special, incidental or consequential loss or damage arising out of or in connection with the supply of any goods or their use by the purchaser howsoever caused even if ScotlandShop.net have been advised of the possibility of such loss or damage is excluded. ScotlandShop.net’s entire liability under or in connection with these terms and conditions shall not exceed the price of the goods purchased by the purchaser, except as expressly provided in these conditions.
Goods shall be used by the purchaser in accordance with any accompanying instructions or directions by the manufacturers and such instructions and directions are held to be incorporated into these terms and conditions.
Nothing in these terms and conditions shall exclude or restrict any liability the exclusion or restriction of which is prohibited under the Unfair Contract Terms Act 1977.
ScotlandShop.net shall not be liable for any loss or damage whatsoever arising out of any delay or failure of performance of any of the contract directly or indirectly caused by or resulting from Force Majeure.
Governing Law & Jurisdiction
Scottish Law applies to this contract.
TERMS AND CONDITIONS OF ACCESS
Unless otherwise specified, the materials on this website are directed solely at those who access this website from the United Kingdom mainland. ScotlandShop.net make no representation that any product or service referred to in the materials on this website are appropriate for use, or available, in other locations. Those who choose to access this site from other locations are responsible for compliance with local laws if and to the extent local laws are applicable.
Terms and Conditions - Part 3
Trade names and logos of any supplier featured on the website are trademarks of that supplier. Display of trademarks on the website does not imply that ScotlandShop.net has a licence to use them. No infringement of third party trademarks is intended, and the appearance thereof does not imply endorsement by ScotlandShop.net of any product, service, company or organisation.
Non-Endorsement of Linked Sites
Any link from this website to another website does not imply endorsement or otherwise of such other website and the existence of that link does not constitute authority to enter that other website.
Implied Warranties Excluded
ScotlandShop.net has taken every care in the preparation of the content of this website. To the extent permitted by applicable law, ScotlandShop.net disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website. Prices quoted on the website are correct at time of publishing. Prices are inclusive of VAT.
Data submitted via this website is the exclusive property of ScotlandShop.net and is not subject to confidentiality restrictions except as set out in these terms and conditions of access. Data submitted via this website shall be used only by ScotlandShop.net for processing orders and internal marketing purposes. Persons who submit data to this website shall be held to consent to such use.
ScotlandShop.net shall endeavour, so far as is reasonable, to keep data secure and confidential and shall not disclose data to a third party unless required to do so by law.
ScotlandShop.net shall not be liable to any person for direct or indirect, special, incidental or consequential loss or damage for loss of profits, contracts, data, goodwill, work stoppage and computer failure resulting from the use of or inability to use, interruption or availability of this website, its operation or transmission, computer viruses, loss of data or otherwise in respect of the use of the website and howsoever caused even if ScotlandShop.net shall have been advised of the possibility of such loss or damage.
ScotlandShop.net shall not be liable to any person for direct or indirect, special incidental or consequential loss or damage resulting from errors or omissions from information, materials and functions included in this website except to the extent that such liability may not be lawfully excluded under applicable law.
ScotlandShop.net shall not be liable to any person for direct or indirect, special, incidental or consequential loss or damage resulting from negligence of ScotlandShop.net, its employees or subcontractors except to the extent that such liability may not be lawfully excluded under applicable law.