Maximising Your SHOP.COM UK Shopping Experience

At SHOP.COM UK we promise to do everything we can to meet your shopping needs, making it quick and easy for you to find and buy products through our marketplace. In this section, we will also help you with any of the special services we offer online at SHOP.COM UK.

How to find what you need at SHOP.COM UK

We hope that shopping online with SHOP.COM UK is as easy as having a sales assistant by your side. Whatever you are looking for, from scarlet red lipstick to the latest footwear, every product will be at your fingertips.

Our intelligent search engine will do all the hard work for you. Simply use our search box at the top of our web site, type in the product, store or brand you are looking for and in a few seconds you should be presented with the best matches for your request.

If you need to narrow your results, that's easy too. Use the "Sort By" options above the results, once you have narrowed your choices, the products will be displayed as per your request. Of course you can also search within the results presented to you, simply scroll down to the bottom of the results page and use the "Search Within Results" box.

Limiting your search to a department

If you are looking for a particular product, you can specify what department to search in. For example, if you want to search for a particular toy, you can select Toys from the dropdown list on the left of the search box then type in the product you want to find and click "Find".

Limiting your search to a merchant

To find products offered by a particular merchant, search for that merchant's store page first by selecting "Stores" from the dropdown list on the left of the search box and then type in the merchant name you are looking for. You will then be presented with a list of merchants that best match your request. Select the merchant you want, you'll then be directed to their store page where you will be able to choose from their departments or you can use the search box to find what you are looking for within their product listing, check their name is visible on the right of the search box.

Gift Centre

If there is someone special or a special occasion, you can shop through our Gift Centre to find top gift ideas that will make them smile.

Our Gift Centre can also help with any last minute presents, remind you of anniversaries or help you to create a gift registry for your special day.

SHOP.COM UK's Gift Centre gives you plenty of services to satisfy all your gifting requirements. These include:

  • eGifts: Our unique virtual gifting service that lets you send really amazing gifts to anyone.
  • Gift Registries: This is our unique virtual gifting service that lets you send top gifts from 100s of UK merchants to anyone, anytime. It's perfect if you've run out of time.
  • Date Reminder Service: Remember all those special dates in your life with this easy to use service.
  • SHOP.COM Gift Card: Find gift certificates for most of the member merchants of SHOP.COM UK.

eGifts are a great option when you're not sure exactly what to get, when you lack information about that person's preferences (e.g. size or colour), or when you need a last-minute gift literally up to five minutes before it has to arrive. A SHOP.COM UK eGift is a virtual gift box that can hold an unlimited number of gift possibilities. You can select a number of possible gifts for an individual by browsing through the whole site - for a special occasion or 'just because' - at a specific price. You then send this personalised gift box containing all these options to your gift recipient via an email with an eCard attached.

When they open the gift - voil√° - they can see all these options (without the price shown) and select the one gift they like best. The gift they select is then shipped directly to them. Your credit or debit card is billed automatically.

Gift Registries

If you have a special gift-giving need, like a wedding or anniversary or if you just want to let someone know you have your eye on something special, then we can help you with our Gift Registry service. You can set up a Gift Registry using your SHOP.COM UK account and adding products from the 100s of UK merchants participating in our marketplace.

Date Reminders

If you need help remembering birthdays, anniversaries or any other special dates then our Date Reminder tool can help you! Set the event, the date and the reminder time of an important event and we'll notify you when you ask. You'll always be on time with the right gift or card.

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Happy shopping!

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