wedding planner folder

If you return Goods to us within 21 days from the purchase date of such Goods in perfect condition and, with the original packaging and original invoice/receipt, then we will give you a full refund. The refund will be in the form of the original method of payment. However, you will be responsible for the cost of returning the Goods to us. Please send the Goods to Confetti Network, EGL, Greengates, Middleton, Manchester, M24 1UD.

This right to return Goods or receive refunds does not apply to: (i) cosmetic products (ii) earrings (iii) books (iv) lingerie (v) videos, CDs CD-ROMs or DVDs which you have used or unsealed (vi) perishable goods such as food, cameras or flowers (unless received too late) (vii) events ( such as holidays or entertainments) that are booked for a certain date (viii) financial or insurance products or (ix) products made to order, including all personalised products.

Please note that where you are returning goods because of an error on our part or that it is defective, we will refund you the price of postage and packaging. Otherwise, the price of postage and packaging will not be refunded.

In order to offer such low prices on disposable cameras we limit our liability to those either lost or damaged to the replacement value of the camera or film.

We are fully compliant with the Consumer Protection (Distance Selling) Act, which provides for a 7 day 'cooling off' period after an order is placed, during which time goods may be cancelled or returned (as long as they are unused and in their original packaging).

Please also note that our returns policy does not affect your statutory rights as consumer, ie. if the gifts are faulty or not what you ordered. In this case please provide a full description of the fault and return the defective item in its original box (if any) to the address above with all receipts, warranties, licences, manuals and accessories. In these circumstances we will pay for the reasonable delivery of the goods. When returning furniture or other made to order items you must contact us on 0870 840 6060 prior to returning the items to agree a method and date for return.